VoIP can assist you in taking your business to the next level. A call solution that serves your company rather than the other way around. South African businesses are ditching conventional landlines in favor of voice-over-internet-protocol (VoIP) services which are more affordable and offer superior functionality.
VoIP calls are of superior quality and are compatible with modern technologies. Number porting also allows you to keep your geographic-based phone number (011, 012, etc.). VoIP makes real-time call activity statistics possible and supports innovations like voice transcription. One of the biggest benefits of cloud-based VoIP products is the integration of remote working and collaboration tools.
VoIP services transform your voice into a digital signal that traverses over the Internet. If you are calling a regular phone number, the signal is altered to a regular telephone signal before it reaches the caller. VoIP can allow you to make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a certain adapter. In addition, wireless “hot spots” in locations such as airports, parks, and cafes allow you to connect to the Internet and may enable you to use VoIP service wirelessly.
Our analyitcs provide detailed data and real-time reporting, giving you the option to view the number of calls received versus calls answered, as well as average call lengths and total call times. This is the perfect tool for assessing productivity and promoting a healthy work ethic. The VoIP system is also designed to grow with your business, allowing extensions and integrations for scalability when you feel ready.
Year-round assistance is available 24 hours a day, 7 days a week. VoIP comes with a robust service level agreement and guaranteed response times from our expert technicians, giving you peace of mind.